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Features

Discover Key Features of Our Solution

Explore essential tools that enhance your queue management experience.

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Decrease wait times by
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Reduce no-shows by
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Boost customer satisfaction to
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Quick setup

Core Benefits

Key Features of Our System

Leverage advanced features for efficient queue management and improved customer service.

QR Code Check-In
Allow customers to check in via QR code for seamless service.
Real-Time Updates
Send SMS notifications to keep customers informed about their status.
Custom Service Flow
Move, forward, and reassign customers between queues effortlessly.
QR Code
Updates
Flow

Essential Tools

Comprehensive Feature Set

  • Interactive kiosks enable fast, self-service check-ins.
  • The Apple TV app provides real-time updates and entertainment in the waiting room.
  • Plan visits online for a more streamlined experience.
  • Customer-facing apps are available in multiple languages.

Customer Alerts

Real-Time Notifications

  • Automated SMS notifications provide alerts about queue status and appointment times.
  • Real-time status updates are displayed in waiting areas.
  • Appointment reminders help reduce no-shows.
  • Instant updates inform customers about order changes and readiness.

Performance Insights

Service Analytics

  • Performance analytics provide insights into staff efficiency.
  • Location performance metrics help evaluate each site’s effectiveness.
  • Service performance insights offer a view of overall operations.
  • Monitoring service alerts helps address issues promptly.

Security Features

Advanced Security Measures

  • Compliance with Soc 2 standards ensure strict data security measures.
  • Adheres to GDPR regulations for European data protection.
  • Meets HIPAA standards for privacy and security of health information.
  • SAML-based SSO provides secure and streamlined access.

Additional Features and Benefits

Explore our extensive range of features designed to enhance your queue management.

Data Matrix

Access detailed data matrices for comprehensive insights and analysis.

Visitor Information

Efficiently manage and review visitor information for better service.

Full Reports

Generate detailed reports for in-depth performance analysis.

Staff Management

Optimize staff assignments and monitor performance effectively.

Personalized Counters

Customize service counters to fit specific operational needs.

Unit Management

Manage multiple units seamlessly with our integrated solutions.

Multiple Screen Management

Control and display information across multiple screens effortlessly.

Pricing

Overview of Our Pricing Plans

Starter
$ 389

/month

Everything you need to digitize your queue management.
Business
$ 789

/month

Starter features + SMS
notifications
  • Recommended
Premium
$ 1049

/month

Starter & Business features + branding, data controls, dedicated support
Enterprise
Ideal for a seamless rollout across multiple service locations.

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Enhance Your Queue Management Today

Transform your operations with our advanced features. Start your free trial or request a demo!

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Assistance hours:
  • Monday – Friday
  • 10:00 am – 7:00 pm IST
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Address: Stirring Minds, 2-A/3, Kundan Mansion, Asaf Ali Rd, New Delhi, Delhi 110002
Email: support@digiqueue.in
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Email: support@digiqueue.in
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  • 10:00 am – 7:00 pm IST
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